Terms of Service
Terms of Service
Effective Date: September 5, 2024
Welcome to Lapphund Designs! These Terms govern your use of our website, services, and products. By visiting our site or purchasing from us, you agree to these terms and conditions.
1. General Information
These Terms apply to all users of our site, including browsers, vendors, customers, and merchants.
2. Online Store Terms
- You must be at least 18 years old to purchase.
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to refuse service at any time.
3. Products & Services
- Descriptions: We strive for accuracy but cannot guarantee complete error-free product descriptions.
- Pricing: Prices may change without notice; products may be modified or discontinued.
- Colors: We cannot guarantee your device display matches actual colors perfectly.
4. Orders & Payment
- Payment Methods: AMEX, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Shopify Payments, Visa.
- Fulfillment: Orders are produced and shipped by Printful.
- Order Acceptance: We may refuse or limit any order at our discretion.
- Changes/Cancellations: Not possible if processing or shipping has begun.
5. Shipping & Delivery
- Provider: Fulfilled/shipped by Printful.
- Timing: Estimates provided at checkout; may vary.
- Charges: Calculated at checkout; customs/import duties are recipient’s responsibility.
- International: Available; rates/times vary.
6. Returns & Refunds
- Policy: Defective/damaged items accepted within 14 days — email us with photos.
- Non-Returnable: Buyer’s remorse, wrong sizes, or custom items.
- Refunds: Processed 5–7 business days after approval.
- Exchanges: Only for defective or damaged items.
7. Privacy Policy
Your privacy is important. Review our Privacy Policy for details.
8. Third-Party Services & Links
We use Shopify for eCommerce and Printful for fulfillment. We’re not responsible for third-party sites linked from ours; use at your own risk.
9. Errors & Omissions
We reserve the right to correct errors or update information without notice, including after you place an order.
10. Prohibited Uses
You may not use our site or content for unlawful acts, rights infringement, harassment, discrimination, or to violate laws.
11. Limitation of Liability
We are not liable for any damages resulting from your use of our products or services, including indirect or consequential losses.
12. Indemnification
You agree to indemnify and hold harmless Lapphund Designs and affiliates from claims arising from your breach of these Terms.
13. Governing Law
These Terms are governed by the laws of Canada.
14. Changes to Terms
We may update these Terms without notice. Your continued use means you accept any changes.
15. Contact
Questions? Email us at lapphunddesigns@gmail.com.