Returns & Exchanges

At Lapphund Designs, your satisfaction is important to us! Please review our policy on returns and exchanges:

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Return Policy

We accept returns for defective or damaged items within 14 days of receiving your order. To initiate a return, please contact us at lapphunddesigns@gmail.com with the following details:

• Photos of the defect or damage
• Order number and details

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Non-Returnable Items

We do not accept returns or exchanges for:

• Buyer’s remorse
• Incorrect size orders
• Customized or personalized items

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Refunds

Once your returned item is inspected and approved, we will notify you. Refunds will be processed to your original payment method within 5-7 business days.

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Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact us at lapphunddesigns@gmail.com.